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Knokke-Heist Vacation Packages

Excellent location, but dismal, dirty room with accessibility challenges Expedia’s description of this hotel promotes fireplaces, comfort and amenities. None of these are accurate. Our room for two guests with two twin beds pushed together was bland, dirty and lacked any decoration, warmth or attraction. The dingy white walls were completely bare except for a faded, dusty plastic flower glued to one wall. The window curtains and throw pillows on the bed were old, stained and wrinkled and bath towels were threadbare. The bedroom and bathroom both needed cleaning. The non-existent lobby is a small check-in desk and there are absolutely no amenities. The tiny elevator can barely hold one large suitcase and starts two-floors up. Guests have to manage the first two floors on their own with steep, narrow stairs. The only high point is the excellent location close to the Grand Place, an optimal location if you don’t plan to spend any time in this dismal room. The check-in staff were helpful and knowledgeable about the area, but there are many other choices near Grand Place that could offer a more pleasant experience.

Beautiful and quirky hotel, perfectly located to explore the historic city of Brugge. We had a wonderful and very relaxing stay. The staff could not have been more helpful.

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This unique property is an oasis of tranquility and green space. The rooms are spacious and well designed. Great gym and location excellent for high End shopping and great restaurants. Staff were professional, attentive and great to engage in conversation to learn more about Antwerp.

property was nice good for a short stay

Nice little room. I stayed for 5 days and not once did they come do room service. It would have been nice to have fresh towels once in a while. Also the only trash can was a very small in the bathroom and there was not any trash cans where I could easily find them so after 5 days with no room service I had a collection of things that I would have liked to get rid of. The hallways are very dark with motion lights that come on when you start walking down the hallway. My room was tucked back in the end of the hallway and the motion lights didn’t always come on in the most timely manner so it felt like I had to feel my way around until the lights came on. The breakfast was pretty good with a wide variety to choose from. All in all I really did enjoy my stay at this place. A few small improvements would have made it even better.