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Madison Vacation Packages

Sketchy people on and around property.

Room was clean, pool and hot tub were great, breakfast was good. Everything was as it should be.

Super helpful staff! Very clean and family/dog friendly.

Hotel is located in a nice area off the beltline.

Inexpensive place. Bedding sheets need upgrade.

I

Nice people

Positive is that the room was very nice roomy and clean. Negative is that we specifically rented this room because we had a flight out early the next morning and needed the airport shuttle that is advertised. When I checked in, the rep at the counter wasn't friendly at all and almost greeted us with a sigh like "what do you want". I told her we were checking in and she quickly did what she needed to then handed the room key to us. I asked her how we get the shuttle for 6am and do we need to preschedule & she said "they do not come until later but not sure when". I asked what time is later so she asked another girl next to her and that girl responded "I'm not sure". So both of them "weren't sure" when the shuttle got there and didn't even look into it. HOW do you not know what time a shuttle arrives or at least know who to ask. They both were very unfriendly and absolutely not helpful!