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The staff at the Omni Hotel was absolutely wonderful. Everyone was so polite, considerate, and genuinely sympathetic to our family’s situation. They couldn’t have been more accommodating or understanding during a very stressful time. Their kindness and compassion meant so much to us. Thank you for making a difficult situation a little easier!

Communication was proactive and showed a genuine concern for our comfort during our stay. There was an error in double booking on the property’s end and they made extra accommodations for us and went out of their way to make sure we were taken care of. The owner is a very kind person and reached out on a few occasions to ensure we had everything we needed. The cabin was beautiful, well maintained, and clean, and had great amenities for cooking. We enjoyed the brand new grill outside and also used the fire pit and enjoyed the local hiking trail. It is close to Mammoth Cave and we really enjoyed spending half the day at the park then relaxing at the cabin for the rest of the day. Highly recommend!!! (Side note - we are now at our next cabin destination of our road trip and we are missing the comfort and amenities at Maple Retreat!)

For my first time visiting in Kentucky, I’m glad I picked to stay at Regina’s Country Living. Hostess : Top notch hospitality; Regina looked out for everyone who stayed for the Kentucky Derby event like a mother. Our breakfast was homemade each morning, and it definitely brought back memories with of my grandma for Sunday and Christmas breakfast specials. Room/Home : Regina’s home had so much old southern world charm that had it not been so cool outside, that drinking a Mint Julep on the porch would have been a pleasant experience. I stayed in the “ King’s Room “, my bed was huge and the covers were soft and inviting. I slept good everyday I was there and I slept really good after the Derby. Each room had a story to tell and I’d especially liked the sky light in the family room. The park adjacent to the house is such a nice addition for anyone who just wants to take a walk or run. It’s perfect if you bring a dog with you on your stay as well. Thank you, Regina for opening up your home and being an amazing woman. Thank you for sharing an amazing friendly dinner with me at the Mexican restaurant and making sure a solo traveler felt like family even if it was for a few days. Looking forward to next year’s Kentucky Derby at your Bed and Breakfast.

Hotel was beautiful and centrally located . Staff was helpful and friendly

Great location. Clean. Modern. Comfortable.

I had called the hotel in advance to tell them we were arriving late to check-in and was assured it would not be a problem. When we arrived there was no staff on property. We called and no one answered. We waited 2 1/2 hours and no staff returned. We ended up calling non-emergent police and they were not able to locate staff. Between 11:30-2am, there were people in and out of the lobby. There were stains on the carpet and the surrounding area did not seem very safe. We appreciated that the hotel did refund our room and hotels.com arranged another hotel for us.