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Nickerson Vacation Packages

We were on 11th floor and we could hear things plain as day on the ground floor... the view was amazing tho

I genuinely cannot understand how this hotel could possibly have a good review. Our experience was absolutely unacceptable from start to finish. Our first room was infested with ants on the bed, window, curtains, and bathroom. After returning from my grandma’s funeral, we discovered the A/C had made our clothes, luggage, and bedding damp and wet. We were asked if we wanted to switch rooms. The second room was somehow barely better. Despite being labeled “non-smoking,” it reeked of cigarette smoke, had ants in the bathroom, and the security lock on the door was ripped off. That is not a minor inconvenience it is a serious safety concern. The room phone didn’t work either, even though the front desk specifically told us to call them after moving. We also found a WIG behind the TV in the 1st room, and filthy carpet, apparent water damage, stains and bubbling walls, and cracked sheetrock literally falling from the ceiling in the 2nd room. At that point, it was obvious this property has serious cleanliness and maintenance problems. The breakfast was equally disappointing. The cinnamon roll waffle was the only thing worth mentioning. For $238 for TWO nights, this was beyond unacceptable. We paid for a hotel room, not an obstacle course of ants, cigarette smoke, broken safety equipment, dirty carpets, and neglected maintenance. This hotel failed miserably on cleanliness, safety, maintenance, and basic hospitality. We will NEVER return and absolutely cannot recommend it. 1 star hotel

The rooms are under construction so I can’t give a full review. We were on the 3rd floor and our furniture and door to the bathroom were scratched up pretty badly. The beds were clean as well as the carpet, no odors. The breakfast was good, different options were enjoyable. It was a good stay.

Staff is friendly & helpful, parking is free & conveniently located. Breakfast is very good variety of food, and enough space to comfortably accommodate hotel guests. Room appears new or recently renovated, is clean, spacious & comfortable. Good location convenient to interstate & downtown. Old market, with lots of restaurants, is fun to visit.

Clean, spacious place with nice amenities and a very helpful staff.

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