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Great location, room was clean and comfortable. Staff were friendly and helpful. Only downside was staying during a heatwave, because the AC unit is by the entrance and the bed is in a separate part of the studio, so it was insanely hot at night and hard to sleep. In normal temperatures 5/5, but in a heatwave only 4/5. (If the hotel sees this maybe invest in some standing fans?)

This hotel is in a fantastic location, central but quiet, and 2 minutes from Porta Nuova station and the stop for the airport bus. My room was very small, though, and there was nowhere to hang skirts or dresses - one tiny wardrobe with 4 hangers, which accommodated only shirts and trousers :-( The air conditioning was also quite temperamental (not great in a heatwave). However, I really appreciated the complimentary bottles of water every day and the lovely bright breakfast room where the staff were lovely and made coffees to order. I would stay here again, but for me the hotel did not quite meet expectations having read other reviews.

Everything was great, we had everything we needed and staff were very helpful.

Great stay , pleasant staff

I really enjoyed my stay at this hotel. The staff were exceptionally friendly, professional, and always willing to help with a smile. They are definitely one of the hotel's greatest assets. The hotel is very new and well maintained. I stayed in a suite with a large balcony overlooking both the lake and the surrounding mountains. The was spacious, well equipped, spotlessly clean, and the bed was extremely comfortable. The infinity pool and spa facilities were beautiful and created a very relaxing atmosphere, Although I only stayed for one night, I found myself wishing I had booked a longer stay. If I return to this area in the future, I will definitely stay for at least two nights. Highly recommended!

All good - nice room, great bathroom, safe, balcony, blackout curtains, air in, mini fridge… the rooftop pool was very welcomed in the hot weather - plenty of beds and umbrellas , towels and snack bar with draft beat. Buffet breakfast in the garden, staff were lovely.

Everything was fantastic, highly recommend

Es war alles perfekt!!! Wie immer ein wunderschöner Aufenthalt!