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O'Neill Vacation Packages

The only issue we had was that our room wasn’t ready for 1.5 hours after check-in. Everything else was great.

Maya at the front desk was extremely helpful and welcoming. The room was very clean and comfortable. The water pressure in the shower was amazing! Will definitely stay here again.

The hotel is mid-renovation. Our room had been partly renovated...bathroom looked new, but it was still in the process of being renovated in the actual room. Furniture and carpet was dated. The tv didn't have a remote in the room and we needed to ask the front desk. Esther was at the front desk when we checked in around 11:30 p.m. She was so sweet, helpful, and professional!!!! She is a true gem for this hotel!

I stay at this hotel every year for the Berkshire meeting. It's clean, predictable and the staff has always been great. Breakfast is not included so beware of that detail. There is a great breakfast place caddy-corner to the hotel called Lula-B's which has great options and prices. The downstairs restaurant in the hotel (Spencers) is fantastic. The gym is pretty good as far as hotel gyms go.

Loved this hotel for the amenities, size of the rooms, which included a sizeable sofa, under the bed lighting, & more. The location was also great. Close to downtown & in an area with walkable restaurants.