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Olmsted Falls Vacation Packages

I thought the breakfast was just ok ,the eggs they pour out of a box and they are almost flaky they didn't stick together like scrambled eggs should. They tasted ok not great but not to bad. We did enjoy our stay, rested very well and felt very refreshed in the morning and the room was very clean. Thanks D & B

It took almost 40 minutes to find someone to check us in. Then when we got to our room both the sink and tub in the bathroom were backed up and full of hair and water that didn't belong to us. The room itself was pretty but the tub and sink shouldn't have had sitting water in them, it made me question how much the housekeeping actually cleaned between customers renting the property.

Non-smoking room smelled of cigarettes. Very basic.

First night was a disaster. Our room was in a corner where there are 4 other rooms. Those 3 other doors were slamming starting at 5am - this hotel does not have a soft-closing mechanism. Poor service - I requested firm pillows. They brought the same unlofty pillows. There was something wrong with the TV - the maintenance person never showed up. Day of check out - at 9:30am while I was still sleeping, housekeeping was banging on the door asking what time I’m checking out!!! The worst IHG experience I’ve ever had

I had excellent communication with the corporate office and the on-site manager. The building is fabulous with an excellent gym, rec room and pool. The garage is easy to get in and out, plus a brewery right next door...it was the perfect choice. I will look for the company in other cities for future travels.

Close to Progressive Field, Rocket Arena and the Rock and Roll Hall of Fame of Fame!! Easy to get to from train station!

When we needed assistance the front desk staff was rude, dismissive, and seemed to not be knowledgeable about their rules or payment methods.