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The images don’t represent this apartment. The apartment in reality appears to be like the one in the photos, but with true AI filter. Extensive use of gross polyester blankets were used to cover the gross furniture. This host ruined the first day of our trip with their deceitful tactics. This place was so below our standard and so far from what we expected, and was so gross that we desperately searched for alternative accommodations immediately after walking into the room, thankfully finding some availability at a nearby Marriott. The onsite person was kind enough, but completely unhelpful and gave me the number to a manager that I have attempted to contact via WhatsApp and through the Expedia messaging, all to no avail. 5 days later and I’m yet to hear from this scammer. I’m highly disappointed in Expedia for not having better vetting and very disappointed that Expedia has not clear way to remediate this. I’m reconsidering my Expedia use. I’m a Gold member and have extensive travel experience and I have never had such a terrible experience. Be very cautious with any of these apartment bookings, especially in London. Expedia is almost useless and apparently some of the people that rent out these apartments are not decent humans. Great societies are built on trust, these types of tactics erode trust. My advice: don’t chance it.

Property is conveniently located. Reception is fine and the staff also. I was disappointed with the location of the unit, I let the gentleman on reception know this. I did not want to be in the basement. Right outside the unit is the entrance to Harrod's car park. Opening hours 9.30-9.30pm. As you can imagine some engines are quite loud, so be prepared for the revs during these hours and conversations had between staff and customers. Bathroom could do with overhaul of taking out bath.

When enjoyed our stay very much. The room had been updated and had comfortable beds and bedding. We had dinner at a nearby pub. We enjoyed eating breakfast in the beautiful dining room downstairs. . The area was quiet.

Check in was a bit slow despite only 5 people/groups in front of me, but was efficient when I got to the desk, assistant gave all the information needed for my stay. Mezzanine level eatery, very well laid out with attentive staff, but menu had a wee bit too much curry options or spicy options, it would have been nice to have had more staple choices on the menu. Very large portions from starters to mains, but tasty. Room very comfortable with easy to operate air conditioning. A few areas in the bathroom need maintenance to look at. Comfy and cosy bed, no issues with sleep quality or noise from outside of the room. Breakfast - great choice, well laid out and very attentive team looking after you. Check out, quick and easy