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Parma Vacation Packages

While it might fit the needs of some, there is no way I will ever book there again. I could not accept either room provided. Just too many issues, smells, garbage in the rooms, etc. I requested immediate refund upon entering rooms booked and chose another hotel.

Everything was great as usual, the jacuzzi was a little small.

Hotel room air conditioners are old wall units, and do not cool or smell the best. Rooms were adequate, grounds were nice. Fitness room and pool were great.

Our stay was influenced negatively by the fire alarm going off at 11pm. The hotel seems to be used as a dorm for RIT students

The Hyatt was very well kept , nice and clean , I just couldn't get my linen change how I wanted it , but my stay was very nice and welcoming

I am handicapped and was very happy with my accessible room! Plus, the building itself was easy for us to get around in with me in a wheelchair or with a cane. Our room was very clean and beautifully designed. The accessible shower worked out great with the pull down seat and shower hose. We really enjoyed the walking paths by the beautiful lake, with the flowers and wildlife as well. We never had a problem getting a convenient handicap parking place. There are several available, which I've never seen anywhere else. We will definitely return to this hotel on our next excursion to Canandaigua Lake.