Search Deals on

Pike Vacation Packages

We booked this room three months in advance. We booked a DELUXE KING room. When we checked in and got to our room there was absolutely nothing deluxe about it. The hotel took it upon themselves to downgrade us to a regular queen room. The room was the size of a fish bowl and the bed was hardly a queen size. I called the front desk and was told they were sold out. Nothing could be done about it after deciding to go down and complain to the manager, they decided to give us $100 off the room. I explained there’s several hotels in the city and I would have never booked a room at the Omni if I knew that that’s what I was getting. I was so extremely disappointed.. it’s hard for me to believe a hotel can just take it upon themselves to do that and not even inform the people until they get there and then don’t have any other choice but to take the room not a good business practice in my eyes..

I liked that it was close walking distance to the Fieldhouse for the Fever game. The staff was nice and friendly. The room was nice and clean all in all. It was a good overnight stay except… Our room the air conditioner was not working. It was 80° sleeping and I felt like we were at the races from the outside traffic speeding up and down the road other than that, it was a nice place.

This was my second time staying at the Westin and my experience was okay. The first time, they couldn't find my reservation because I booked through Hotels.com, so I had to wait over an hour to get a room (though they did give me free breakfast for the trouble). This time, I called ahead to let them know my flight was delayed and that I was still coming, but they hit me with an extra $300 no-show charge on top of me already paying for the full 5 days. On top of that, there's no washer and dryer, which is uncommon. At one point, Housekeeping woke up my husband and 4-month-old and told them to leave so they could clean, but after waiting an hour and a half to two hours, they came back and nothing had even been touched. The breakfast is good quality, but pricey if you don’t include it with your stay. It also has access to the convention center which was a reason for choosing the hotel. However, there are others within close distance to the convention center as well to choose from.

I love this hotel. I always stay here when I’m in Indy perfect location. The parking is $52 but I just park on the street if I can.

Free Breakfast