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Charged me for a night I didn't stay, called to make a change minutes after booking and they said they can't make changes. Then I get my room, not in the main building but in " the towers " which is so far from main lobby I can't order food in. Then, not they an hour, I go to grab food, come back and there is an old couple in my room. They gave my room key and checked another couple into a room I was already checked into. Obviously the system doesn't work great. Also no AC except the bedroom.

This hotel is very well situated walking distance to Rideau mall.

We stayed at this hotel for a couple of nights. Check-in was easy and the staff were friendly and helpful. The room was small, but comfortable and clean. Excellent location, 5 minutes to the main street with restaurants. 10 minutes to Hop on Hop off or Lady Dive tours. 15 minutes to ByWard market. Lots of Ubers to get you around. Parking, is available for a charge, just register your vehicle at check-in.

Dining and breakfast not available for much of the week - check website before booking. No fridge in room. No tea/coffee in room, just a shared kitchenette in main building.

Great stay!

Clean rooms