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Purcell Vacation Packages

I’m requesting a full refund for my room. I found several roaches on the bathroom door and walls, as well as on the wall above the refrigerator. I also found one on the table where I had placed my personal belongings. The condition of the room was unacceptable. I took photos of the roaches and can provide them for your review. Please refund the full amount I paid for the room and let me know when I can expect the refund.

You get exactly what you pay for which isn't much. Broken br door in our room. Staff said they would be on it first thing the next morning with no offer to comp or move us rooms just an unconfortable stare. They did not come the next morning. Reported again day 2 and no offer to comp or move rooms - this time I specifically asked for a comp since we were leaving next day and was told no If you have an extra $10 go somewhere else - it's near the cheapest but just not worth it.

Clean and nice bed