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Rockholds Vacation Packages

The Ramsey is a clean hotel. The staff are always helpful. At check in the staff will tell you where everything is at (breakfast, pool, and gym?. The Ramsey has movies every night to enjoy with your family. The Ramsey has a great location. It is back off the main highway but you still are able to walk to most stores and attractions on the main road.

Close proximity to the park and walking distance to Downtown. Great arrangement of rooms and free laundry.

Great Staff , very helpful . We had a blast ! Thanks in advance !

The main reason I booked this hotel was because of the high rates on cleanliness. The hotel was built in 2025. The beds were comfortable. The hotel is rated best for couples but there were lots of families during our stay. There is a microwave in the hallway where the ice machine is located in a room. The room key card gives ONLY guest access to the floors where the guest are staying (2-5) which is a GREAT security system. There is some covered parking available. There are 3 washers and 2 dryers on the first floor for a fee of $3.25 paid with an app, which is convenient. The pool is on the first floor. There is a restaurant on the 6th floor. The restaurant needs much improvement in consistency with the food. The servers are nice. The hotel gives a $40 credit to use at the restaurant and/or bar. We went our first night and waited 40 minutes for our dinner that came out cold. The manager was very apologetic and gave us $40 credit more as compensation for how late it was and the cold dinner. We needed up eating Dominos in our room. We decided to use the credits for breakfast which was a little better experience but they lack in the consistency of the food. It all depended on the cook. So, don’t go expecting anything amazing. I hope they are able to work things out better because the decor is beautiful. The hotel sticks out in Gatlinburg as a gem! Oh! And the coffee in the room is superb! Also, Blue Moose restaurant is a good alternative.

Great service, staff was welcoming and friendly! Rooms were very clean and beds were comfortable. Great location everything was within walking distance.

The area was beautiful and the hotel was so clean. We will be staying here again.

This was a great place, up in the mountains, within the Smokey National Park. The last turn in and up to the property was sharp and somewhat tricky to see from the one direction, so just know that. I for one wanted to see bears and the fam and I saw 3 - it was great! Our room(s) were much larger than expected and my son really enjoyed the jet bath!

Great stay! Clean room