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San Juan Vacation Packages

This property shows up on Expedia with high marks and reviews. It couldn't be more misleading!! Room looked nothing like the pictures online. The room was dirty with what appeared to be some colored liquid (soda, tea, beer) drip marks all over the walls, as if someone had thrown it around. The refrigerator was not plugged in when I got in the room and the refrigerator door would not stay shut properly. It was also dirty on the outside...what appeared to be bug poop around the door seal and counter it was sitting on. There were several bugs in the room when I first got in and saw several roaches during my stay. The bed was nothing more than a piece of plywood sitting on a box with what appeared to be a twin sized headboard screwed to the wall in front (king size mattress). I did not make attempts to leave and go elsewhere because of their rules and policies regarding leaving early (no refunds and possibly other "fees" for leaving early). Didn't want the hassle because I already had a lot on my plate with my reason for visit. I was out of the room mostly during the day handling the business I visited for. So only really showered and slept there. Didn't unpack anything because of roaches. Kept all bags zipped up. Also, front lobby doors are locked at all times. I had to ring several times to get attendant to come out when I checked in. Person spoke very little English and was hard to understand. Will definitely never book here again and advise you to do the same!!

Quiet and very roomy suite, the suite had two restrooms! Nothing fancy but felt comfortable and homely.

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There was no shampoo in rooms or for sale in the lobby.

All the staff was friendly and helpful. I really liked the remodeling of the rooms. I will stay there again in the future.

No tienen donde colgar la ropa

No problems encountered.

Alquilaron una habitación para 5 personas y solo habían 2 camas queen. No cabían 5 personas y cuando se les reclamó dijeron que expedía tenía el problema no ellos.