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Santa Anna Vacation Packages

Dirty, pool not able to swim in due to being so dirty, had a fire prior, smells like smoke. Not clean. Nice staff.

This place as clean and all the staff were very kind. The room was great and comfortable. Great breakfast and new coffee makers since I was last there. It's now an automated machine that grinds the beans on the spot. Made the coffee soooo good to have the beans freshly ground right then and there. There were two small maintenance items in the room that needed to be addressed. I was able to talk to the Property Manager with little to no effort on my part because he was there. He was incredibly nice. He listened, apologized for the small issues, and thanked me for letting him know about them. We were there only a short time, but based on my interactions with him, I do not doubt he took care of it. Would definitely stay at this location again!

Facilities were dirty. Mold in the ceiling. Grounds were riddled with debris. Staff couldn't smile. Never again.

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