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Beautiful property and great restaurant! Also awesome customer service

Beautiful hotel, great location, friendly staff. However, I not recommend the spa for a facial

I would highly recommend, the service I received was impeccable and just a wonderful experience! I was a bit hesitant regarding the location but once I got there, it turned out to be perfect. The concierge staff was such a pleasure to work with especially ‘Jerry’, who provided recommendations and information. This was such a blessing to us. I would stay here again in a heart beat. It’s a must stay!

The bed was fine, but the closet and the floor were quite dirty. There was also an unpleasant smell in my room.

The unit we stayed in was large and fully equipped, with a balcony and a full kitchen. The building was secure and conveniently located within walking distance to everything in casco viejo. There are lots of shops and restaurants nearby and we felt mostly safe walking around. The only issue we had was that the code to our lockbox didn’t work when we arrived. However, we texted the property staff and they were able to give us another code that worked right away. The internet in the unit worked fine, but be sure to have a data plan or eSIM so that you can connect with the property and order Ubers, especially when you first get in, as the WiFi in the airport can be very spotty.

It was fine but they switched the location a day before I can cancel which was annoying. They did warn me. They also said construction noise but it was really the live band on top of the restaurant. They knew what they were doing. Room was nice but they should’ve been more upfront.