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This hotel hasn’t been updated in quite some time and has alot of mold and water damage on the ceilings. The jets in the tub were gross and the whole place had broken tile and cracked floors. Honestly I tried not to touch anything. In the parking lot there was broken glass like someone broke into a car. Why wouldn’t you sweep that up? Would not stay here again.

We may be more particular than most people. In our room (402), the door to the balcony needs repaired as is hard to open & the shower nozzle needs replaced. Cleaning of the room was just okay/not excellent. Pool area was beautiful & Doc’s was a nice amenity. We were particularly disappointed in the Summit Restaurant, which has excellent service but the food quality was lacking. Everything was heavily over-peppered. Overall Shanghai-La Resort is a beautiful facility in a gorgeous location. We just maybe expected a little higher standard in our room.

Always a great stay on Grand Lake!

Super chic hotel with amazing service.

Check in was super easy, front desk clerk on check was very nice. Room was clean and cool when we got there. Location is perfect. Tons of restaurants and shopping. Would definitely stay again when in the area. Wa s a little bummed about not being able to check out late, but it was full and housekeeping had more than enough to do already! All in all a wonderful experience

Overall was clean, the breakfast was basic and good. We were at the end of a hall and traveled with our 2 small dogs. Overall would stay here again.

Nice place to stay. Quiet and good breakfast!

This place is awesome,I always come to this Delta Hotel because it is the best of the best, great service, awesome breakfast and always, always the cleanest rooms. I love it and I highly recommend, thank you Delta for everything, we had a great enjoyable stay! Extremely satisfied!