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Sealy Vacation Packages

Bonito lugar limpio, servicio atento pero el desayuno incluido muy limitado

When we arrived our room was not ready. We had to wait an hr for our room and that’s because I kept asking. The staff didn’t seem to care. Could improve

Great location if you are going to Space Houston. Staff very friendly. Bed and pillow were firm, shower and toilet worked great. Only things was we did have a few bugs in the room and the small refrigerator took a while to make the bottle water. Other than that, I would definitely come back if I was in the area.

This people have water that smells like poop. Sewage water is what they use for water. Remnants of trash, sticky nastiness in drawers, air vents falling off ceilings. Random kids belts found? Candy stuck to floor? Trash wasn’t even taken out. Mind you I have kids that found these things as well. Oh and don’t even try and ask for them to refund you for their disgusting rental. They will give you the run around and then IGNORE YOU. Awful establishment and these people NEED TO BE SHUTDOWN.

Room was not ready I upon arrival for 3 people as booked. Front desk said they would give an upgrade ( I had booked a junior suite) and they put me in a smaller room. I complained and moved rooms again. Troy who was the manager in charge was amazing and made sure all was set before he held including being able to order food which was not charged. Room first night was very noisy with an AC engine on all night with permanent noise. Windows are not sound proof. I had to move rooms next day. When we decided to use the kitchen in the room I realized the cutlery was dirty with dry food inside. Took pictures and showed to waiter who was embarrassed. Troy showed up again and didn’t charge for the dinner that evening. He was really the highlight of the hotel. The only staff member who really cares and moves the needle to fix the issues. Thank you Troy!

The elevator is not working properly. Breakfast is not ready for many people.

MUY MAL MANTENIMIENTO EN CUARTOS Y ELEVADORES. MUY CARO EL HOTEL PARA TAN BAJA CALIDAD.