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Sherbrooke Vacation Packages

Chez Swann is in a great location to explore Montreal . Parking is under the hotel next door which is convenient but does require moving luggage through their lobby and down a flight of stairs . The staff are very helpful. The room was a little tired . Gouged wooden floor , no toilet paper holder and weird steps from bathroom to bed which we were not expecting . Not great for walking at night . The breakfast was disappointing. No fresh fruit , packaged pastries, bad coffee, no eggs. We went out the second day to the restaurant down the street for breakfast. For the price I think they could do better .

Nice place, I wish I had my family with me.

Great stay! Easy and super close to hop on the subway (1 min walk) and be in old Montreal. Onsite parking was no issues. Breakfast nice and patio and individual terrace was a bonus.

Our stay at this hotel was extremely disappointing. The service was very poor from start to finish. The phone number was not provides to contact the help desk, so whenever we needed assistance, we had to go downstairs to the front desk ourselves. The room was also not properly equipped. There were no bathroom doors. For the price we paid, we expected much better facilities and service. The hotel did not even include breakfast, and basic amenities such as slippers were not provided. Overall, the hotel was overpriced and failed to meet even basic expectations. Unfortunately, this was one of the worst hotel experiences we have ever had, and we would not recommend staying here.

Clean apartment

I have to mention Louis, breakfast server in the bar area. I will just say our second morning of breakfast with Louis was a complete turn around from the first day of our stay. Louis got our day started with coffee and bread choices (which was not offered prior) and an attitude just friendly enough to feel he enjoyed what he was doing. I believe he is a real asset for Sofitel.