Search Deals on

Shreveport Vacation Packages

The rooms are generally ok. The staff however, can be rude, skip cleaning your room some days, & have to constantly remind them to change the sheets.

The room was ok the bed covers under the covers need to be changed they were stained badly other than that the staff was friendly, I didn’t eat the breakfast and it was very quiet

I reserved a king suite. I arrived at 3:30 pm to check in. Was told sorry we overbooked our king suites, is that a problem? I told them yes it is, I reserved and paid in advance for a king suite. I was told the queen suite they were giving me was a more expensive room. I told them ok, I will let Hotel.com know. So here it is. I wanted to sleep in a king bed, not a queen bed. I have always had other hotels honor my reservations. Bad upper management at this hotel,over booking ther king suites, trying to force you into the rooms they can't rent. It was so empty I was told we'd have plenty of queens which floor do you prefer? I will not be back. It is a new hotel. Clean and brand new. But I reserved two weeks in advance. Too many other hotels out there that honor reservations.

We were just driving through and needed to stay overnight. Parking garage was well lit and felt safe, although littered with cigarette butts. Front desk staff was friendly and immediately available. Room was clean and comfortable. We did not use the casino, pool or restaurants while there. The room door had a gap at the bottom and seemed off because the deadbolt would not lock. I had to use just the chain lock that folds sideways as the sole lock. Overall I would stay here again if driving through Shreveport.