Search Deals on

Silver Lake Vacation Packages

Friendly and helpful staff, very clean and very convenient location

If you can find somewhere else to stay while you’re in Portland, do it. We arrived to an unbearably hot room, all the blinds up, air conditioner broken. Communication with property management was a nightmare and completely unhelpful. Maintenance wasn’t able to come till the next day; they claimed they came into our room and saw that the air conditioner worked properly, but there was no evidence they entered our room at all. The AC remained broken, so we were without it the entirety of our trip and had to rely on a box fan. Moreover, the toilet didn’t flush correctly, hot water was scarce at best—just a nightmare from beginning to end. And I’ve now asked multiple times for reimbursement/a refund and have been met with total radio silence. AVOID.

Great location and lots of space. A little bit of dirty left from the past guests and a locked door to the upstairs which we were told the other guests would not have access to, it just surprised us at first. Nicely styled apartment with well stocked (with basics) kitchen. Overall was a great stay!

I’m going to assume it was glaringly obvious and I just overlooked it in my haste to book this trip last-minute, but I was unaware this was not a hotel until I showed up at midnight and had to go through the additional check-in steps. Luckily I had all the resources available to complete the check-in, but had I been without cell reception/charge, I would’ve had nowhere to sleep. I did think I had selected “hotels” as part of my search, but again, am giving the benefit of the doubt. Maybe consider further dummy-proofing measures when customers book unique accommodations like this one.