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Smiths Grove Vacation Packages

Was under construction but nice.

Such a good stay!

From the start we were greeted by a wonderful young woman at check in named Nellala (probably bad spelling) She's still in college. Gave us a lot of helpful information all highlighted on the map along with full description of the property. Even the other members of staff including Alexus, Kati (mgr) all extremely helpful for the 4th of July 250th anniversary celebration in Nashville. The one hicup was someone gave our umbrella to another guest that lied it was there's and saying they lost their claim check. Katri contacted the other staff to track down what happened and gave us $25 and an apology when we returned later that day.

The hotel itself is very nice and they have the best valet service of any place I’ve stayed in Nashville. We stayed there 3 nights through the 4th of July weekend. The room we stayed in was on the corner of the 7th floor and it was big with a very nice bathroom and is pretty much automated from 2 different panels on the wall….super cool. We were hoping to enjoy the pool but it was shutdown the first two afternoons with storms in the area. I understand the lightning strike policy and had no problem with that. Saturday the 4th I knew it would be busy and it was. The hotel rents out the chairs ahead of time and they let NON Guests pay for a day pass at the pool! The pool area isn’t even big enough for the guests let alone letting non-guests rent day passes for a pool. In my opinion that’s ridiculous and I highly doubt Hilton needs the Extra money they generate off renting the pool out to non-guests. So finally at around 5 Saturday we headed down the pool and of course it was filthy by this time. When I say filthy I’m not talking about the bugs and human hair that was floating around in the pool. The tile above the waterline is basically black from not being cleaned in a long a long time. At that point I headed into Rye and Thistle to get a drink to enjoy by the pool and was informed they were closing at 5 ??? On one of the busiest days of the year they closed at 5. You can’t even make this stuff up. Highly doubt I will be staying at this hotel my next time in Nashville.

Good stay.

The staff here are top notch, friendly and helpful in all ways possible. ESP when dummy here couldn’t find the balcony in her own room lol. Hotel pool was wonderful, the restaurant was good but expensive for what it was. The food just got heavy after the first 2 days. I wasn’t a fan of the beds, little too soft for me and the noise from out 4th floor balcony room was pretty bad with road noise. Woke up 3 of the 4 nights with sirens screaming by. Balcony was pretty dirty and I wouldn’t even set my luggage on the chaise lounge chair in the room, no black light needed for that grossness. Those issues is why I didn’t give 5*. I don’t regret staying there, it’s a nice place, pools great, staff is even better!

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