Search Deals on

Southfield Vacation Packages

There was a universal outage to Hiltons system, which I understand. Check in took forever and the night manager had no idea what rooms were occupied. Of course there was no tv or WiFi, which is one thing, and the pool was under construction so we could not use that either. At a certain point, what am I paying for? The biggest problem here was that a manager called all of our rooms after 11pm, demanding our names and saying they didn’t have records for us. Respectfully, I don’t care if your records are a mess, you do not wake people up by calling their rooms late at night when they are already asleep because they have to wake up for a competition at 5am. I paid for a room, it’s not my problem. They even entered the rooms where people did not answer the phone. That is not okay. I suppose in the end I had a bed and AC but even in the morning there was no hot food remaining at breakfast in the middle of breakfast hours. Staff was not particularly apologetic or helpful. The value was not here.

I don't have enough great things to say about this place. Emaculate from the room to the grounds around it. Cardinal Golf Course was truly a gem and the par 3 course and putting course were so much fun. Restaurants on-site were wonderful also. Can't wait to get back here, so we're planning a trip in the fall!

Fantastic stay