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Springdale Vacation Packages

It was in a safe well lit area. Very clean

My room was clean but I did find a couple of bugs in my room. a large caterpillar like bug and some other bug in my bathroom. This hotel seems understaffed. Sometimes there isn't anyone available at the front desk. Seems the manager lives at the hotel and will shut the front down at night. They do have a large laundry room that I didn't use. the fitnesss room does have modern cardio equipement. No pool. The only other issue I had was I requested a late check out. However, all they offered was a 12pm check out that would cost me about $50 anything longer I'd have to pay a full day. Lastly, the morning of my check out, after getting an email & text reminding me of my check out time, one of the hotel employees came to my room at 10:20am, didn't knock, just opened the door while I was laying in bed. When I yelled, "What are you doing?" He said, "Just a reminder that check out is at 11am. This was completely unnacceptable

Terrible communication

Everything was wonderful, the atmosphere, the room was clean and nicely decorated. The bathtub was clean but probably needs to be replaced this year due to excessive wear and tear. Bar was noted on signage but not actually open yet. Breakfast was minimal and OK, but could have been better and items need to be checked periodically to see if they need to be updated, or added to supply. I would give the breakfast a 6/10 Not horrible but definitely could have been better. Thanks for asking for my opinion and feedback.