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Very clean room, very courteous staff but very noisy outside every morning with dumpsters

Loved the views, and the breakfast and dinner

We stayed in the top floor suite with the balcony/ hot tub since there were 5 of us. The kids enjoyed the room layout. Had a fun little loft. It was extremely hot in Lucern while we stayed and the room was really hot. They provided two fans but was not enough to cool it down at night. We were all waking up drenched in sweat throughout every night. I know this is pretty normal throughout Europe but given the cost of the room would have rather stayed in an air conditioned room elsewhere. The breakfast was very handy each morning.

The reception staff were very helpful, and the hotel has a good location, close to the station and amazing views. It looks a bit tired and the room we had was small and cluttered with a really tiny bathroom. Room cleaning was to a good standard. Breakfast selection is very limited. Wengen itself is a lovely place to stay and we enjoyed our time there.