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Thalwil Vacation Packages

Me and my family went to Switzerland for a fun planned trip we found a listing near the Zurich HB station for check in we had at 3pm we got there around 3:15pm we looked at the main desk we saw that it said go to the back door while there was a whole check in desk at the front fully empty at the back we had to wait around 45 minutes for the owner to come around to check me and my family in and not just that we entered the building to see that our room still wasn’t ready after an hour and 45 minutes of waiting they finally finished cleaning, we entered the room to see still a couple trash pieces on the ground and to find out the listing didn’t have AC even though it mentioned having AC instead they give us a broken down taped fan as a replacement and at the end to end it off they only provide one bathroom to share to other hotel customers with 65 Swiss francs for room service that was horrible very bad experience with heat during the night only having a useless broken down fan very bad hotel and the worst experience nobody should ever have to stay here and have to feel this pain.

Very Nice Area and Nice staff

Staff was very helpful. The building is old but well maintained

Location was good. Staff was pleasant. Breakfast buffet was not fancy, but it was fine. AC in room didn't work ... staff was not helpful in fixing. I'd stay there again.

Lovely staff, very clean, very good breakfast, and very close to the train station.

The staff were particularly friendly and helpful. They upgraded our room, saying it was for my birthday - which was lovely. We mentioned that the tower fan in the room was a bit noisy and immediately it was happily replaced with a silent and very efficient fan. A well positioned hotel in the centre of Luzern. Moderately priced for Switzerland. And they gave us a very enjoyable stay throughout.

Staff were outstanding; Malak and Shahin were such a joy and treat at the front desk! The views from property where outstanding and breathtaking. End of the property driveway to one can buy a street an buy tram/bus tickets to take you short ride into city center. The zoo is just right next door, although didn't get a chance to go, so many wonderful things to do! Malik and Shahin