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Thorpeness Vacation Packages

Helpful staff, good breakfast

Lovely place to stay. Excellent breakfast. Slight problem with, I presume memory foam mattress which is far hotter than we are used to. We also invited friends over for a meal in the bistro. Very disappointing, very slow to get the meals (over 30 minutes?). I think my burger had been sitting around on a hot plate for ages as the bun was totally dried out and hard, my husband said the same of his. Our guests obviously didn't complain apart from we had specifically ask for no tomato on one of their burgers and it turned up with tomato!

Room was clean with a modern bathroom and comfortable. We didn't spend time in the hotel bar or restaurant but did have a drink outside where there were some tables for diners. Service was fine, but when we got up to leave the next morning the reception and bar area were all locked up (8:30am). In the end I had to call the hotel to find out how to check out and was told to just leave the key in the room and go. This wasn't really an issue for us, but it would have been better to be told of these arrangements in advance. We were only passing through Thetford and stayed on the way to an event the next day and it was fine for that, but Thetford itself was very disappointing to walk around. Not much there, no real restaurants and just run down pubs and cheap shops. Having previously stayed at Bury St Edmonds, the two feel worlds apart... As a place for a one night stop over it was perfectly fine but better towns are close by...

Really enjoyed our stay, we felt the spa but it was quite crowded only small number of sunbeds. Room was nice but it was quite dated.

My stay at the dial house was perfect. From the moment I arrived to the day I left. It’s clean tidy and the decor is amazing. I had a great nights sleep in a peaceful cosy room. The breakfast was of a very high standard. I will 100% be staying again in the future

Staff were helpful and lovely. Room was clean, quiet and breakfast was good. Really reasonably priced too.