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I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

We returned for our second stay because we love everything about this hotel! It is ideally located near Lake Zurich, the Old Town, and the railway station. The complimentary breakfast is fantastic and convenient for families with young children. Above all, the front desk team is incredible—huge thanks to Ksenia for always being so welcoming and helpful!

The rooms were really good - I love the design. The church bells can be a little loud if you like to sleep with open windows. I didn’t mind it; after an active day in the mountains, I sleep like a rock. The breakfast was so so; we must be spoiled from other hotels before. Location is perfect to start your day trips and the staff was happy to help with that as well. We were able to walk to a little spot just 5min away to take a swim in the lake as well - very convenient.

Very nice hotel

It looks like a retrofit hotel with poor floor plans and outdated design.

Amazing experience. Staff was super friendly and gave early check-in as well. 100% recommended.