Search Deals on

Thun Vacation Packages

The bed i n my room is old, I can feel laying on spring, although they later put a topper on it. I was not able to get good sleep , because I cant sleep when its hot. The AC is not central and barely working, its more like a fan. I told the lady at the front dest, she said she will send someone to look at it but never did. I also did not appreciate the defensiveness when I complained about the bed, phone not working and AC is not working, The lady made a statement "no one has complained before." That was a tad rude. Restaurant staff are very friendly and helpful. Food is decent.

Very clean room, very courteous staff but very noisy outside every morning with dumpsters

Staff & breakfast very good. Nice location, but due to building maintenance/repair we could not open a window and it was hot. Small room a/c not very effective

The exquisite garden and outstanding staff make this hotel a true gen

The room was spacious, clean, and comfortable. The restaurants and breakfast were above standard, with a great selection of healthy and nutritious options. Although we didn’t get a chance to use the pool or spa, we really enjoyed the included boat cruise to downtown Lucerne, it was an amazing experience! Yes, the hotel is expensive, but considering the high-quality breakfast and the beautiful boat ride directly to the center of Lucerne, it was definitely well worth the money.