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Unicoi Vacation Packages

Booked 2 night for myself, husband and special Ed son. Accessible room was dirty, smelled like smoke even though it said specifically non smoking room. Place was run down with holes in wall by ice machines. The side door has no inside handles and did not lock even though it had a key pad on outside. Beds were awful. Mattress was about 4 inches high until you laid on it and then you could feel the metal frame underneath. We did not stay the second night. Checked out and slept on friends couches. Then I was double charged and when I asked about the charges I was told no those will be removed in a few days. I do not know where other people who have given good reviews stayed be ause it was not here. Guest laundry was closed and so was the pool. Pool was a disaster with hardly any water and damage to tiles and decking. Cigarette butts in hallways. I understand price was really inexpensive but I have stayed at really night hotels for the same price.

It's clean and the staff is nice. Just one thing..., the sound of the TV in the next room was loud even though it was 5 o'clock in the morning

Love to see the rooms get wood floors! Carpet is outdated

Wonderful fully equipped great