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Lovely Boutique hotel in downtown Memphis. We enjoyed our stay

The check in person was terrible. She was sweet but had no knowledge of the business. I paid beforehand and was charged twice for incidentals. The first room had one pillow and no remote and I was told the tvs were down. Then tried to shower and the water didn’t work. Had to be switched to another room and then all of a sudden it comes with a remote and working tv. First and last visit to this establishment. Oh and the indoor pool looked like something abandoned from a horror film.

The staff are great. The room looks clean. However, the room smells of old carpet. The towel rack is rusty. The table where the microwave is, have wobbly legs.