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Friendly staff, clean place. Overall good environment for the location and price will definitely be back if we are in Memphis again!

The check in person was terrible. She was sweet but had no knowledge of the business. I paid beforehand and was charged twice for incidentals. The first room had one pillow and no remote and I was told the tvs were down. Then tried to shower and the water didn’t work. Had to be switched to another room and then all of a sudden it comes with a remote and working tv. First and last visit to this establishment. Oh and the indoor pool looked like something abandoned from a horror film.

Lovely Boutique hotel in downtown Memphis. We enjoyed our stay

Arrived early to check in, the girl at the front stated the person to check me in went to get food! Front lobby smelled of dirty mop water and the floor was sticky. Room was decent but had barely made beds. Loud guests made alot of noise, I checked out a day early at about 4am. The front desk person was sleeping n told me to leave my key at the desk n she limped back to the back to sleep. Called Expedia to refund the night I didn't use and the manager refused to credit me! Dont waste ur time or money booking at this ghetto hotel with terrible customer service