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There was no plug sockets near the beds and the sheets and everything were dirty and smelly and the toilet was just absolutely disgusting. Everything was sticky and dirty and we hated staying there and staying at the hotel made us even more dirty but the bathtub was so disgusting that it wasn’t a place we wanted to shower in

The hotel has definitely seen better days, very run down now. Check-in was disappointing, having arrived early we checked to see if our room was ready, it wasn’t, no problem, we went to the beach for a few hours. When we got back it still wasn’t ready an hour after check-in time. We had to wait another 20 minutes. Our room was ragged, broken furniture, very small bathroom, fans that struggled to move any air at all. Considering that we were in a family room the tall heavy wooden chest of drawers was inappropriate as it wasn’t secured to the wall, also the windows weren’t great as they opened outwards from the bottom. Breakfast was ok, cooked was nice, no pastries, fruit was tinned. Hotel has a lovely garden but it’s very untidy. Hotel is also well located for the beach.

No clean mattress, for I,Robert, got bugs and itchy on legs.

We had a wonderful stay at this hotel in Leicester! The room was clean, comfortable, and well maintained, and the staff were very friendly and welcoming. The service was excellent, and the overall atmosphere was relaxing and pleasant. The location was convenient, making it easy to get around and explore Leicester. We really enjoyed our stay and felt well taken care of throughout our visit. I would definitely recommend this hotel to anyone visiting Leicester. We had a great experience and would happily stay here again!

A good Best Western, no frills, very small but decent rooms and lovely staff.