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Vernon Vacation Packages

Please do not book at this hotel, even if it is the cheapest option. The pictures online are outdated, the property looks NOTHING like it. I arrived for my 10 day stay and the building looks very unmaintained. The lobby smells of cigarettes and is under renovation. The staff is nice. I go to my room and it’s a non smoking room yet it smells like cigarettes really badly. The bedding, and mattress were covered in stains, and the floors were so dirty it was sticky. I asked for a clean blanket and they gave me another stained blanket and it had holes in it. I had to buy my own bedsheets and blankets. There were also lots of little bugs in the blankets. I was also told when I booked they provided cribs and when I got there they looked at me like I was crazy. So I had to buy a pack and play for my baby. During my stay, it was decent, housekeeping came by every few days to collect trash and dirty towels and stuff. One day the health inspector came and told me my specific room had a really bad bug problem, which I noticed. And then 2 days before I left there was this crazy lady banging and screaming the entire night. The next day housekeeping apologized for the noise and made a complaint to the room. Overall was a really disgusting and old building, at least the staff were nice, but if I had known the pictures were outdated I would’ve booked somewhere else!!

The air conditioner fell apart into the room. There was a 1/2 gap under the door that daylight and light at night came through.