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Waterford Vacation Packages

It was very nice! Checked in late! Staff was helpful. It was clean and cozy.

The room was very clean. The staff extremely friendly and helpful.

The website mentioned secured parking but none was available. The entry code was poorly described. There was extreme noise and violent behavior from adjacent rooms; it was very difficult to sleep. The worst experience I've had.

This place was so disappointing. The price was already pretty steep for what it was but I wanted to give it a chance. The overall room was so small and cramped. The queen bed was tiny (it was an extra $400 to get a king). We got two small tiny towels and had to ask for more. The bathroom was dingey and gross. Holes in the wall where the shower head was and a weird gross spot on the tile in the bathroom. It felt "wet" the whole time we were there. The hot water for the shower barely got hot. And the shower head was just dripping. I doubt that thing has ever been cleaned. The light for the bathroom is behind a door?!?! and it turns off randomly for whatever reason even when you are in it. I stayed in a hotel right before this that was $91 a night and it was a LUXURY compared to this. I think they think since they have a fire pit and a bar that they can charge what they are asking. But it was just not good. It seems cool but it's kind of dingey and everything is just sub par. I am a little mad I had to pay what I did to stay here. It was for work and close to where we needed to be. But I kind of felt cheated staying here. I am now staying in another hotel that is $120 a night and is 10 times as nice as that place. I dunno. I just feel mad.

They let us in a little bit early, which was really nice. Staff was awesome. The only complaint I have is that no matter how far I turn the air down, it never did get very cold. I had it all the way down and it was still hot in the room.