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West Helena Vacation Packages

Staff were great at check in. The hotel is in a not so great part of town. Hotel needs updated. Lots of noise and people around late at night.

Todo fue excellent

Very disappointing anniversary stay. Parking was advertised as limited, but the alternative parking was also scarce and poorly monitored, with guests taking multiple spaces. Twice we had to park on the street, once paying for parking. We were also not told this was an apartment complex, a significant safety consideration in Memphis. We received only TWO towels for four nights, and every towel smelled sour. After requesting more the night before, we had to rearrange reservations and wait the next day. Management responded that we hadn’t paid enough for a butler. I was requesting clean towels, not luxury service! The additional towels left outside in a plastic box were also sour and unsanitary. We were required to sign an additional third-party contract despite contacting Expedia beforehand and being advised this should not be necessary. We felt we had no choice upon arrival. Other issues included unlocked windows, thick dust on the fan, a bathtub that wouldn’t drain (leaving us standing in dirty water), and a toilet requiring plunging after nearly every use. Between the sanitation, security, maintenance, misleading listing details, and management’s response, this property fell well below reasonable standards. Our anniversary trip was unnecessarily disrupted. I would not recommend staying here.

The review of the Hernando Desoto Bridge at night was beautiful from the patio. The condo community was very quiet and the neighbors were quite helpful. I liked the proximity to downtown and the highway. The unit was very clean with large spacious closets and bathrooms and comfortable beds. When I needed help with access codes, they responded right away with a very kind demeanor. I would stay here again.

Nice condo. Router didn’t seem to work for us; password wouldn’t work. Landing app didn’t work. Check the dishwasher & kuereg…both worked one day but had trouble the second day. Clean, nice & new.