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White Castle Vacation Packages

Room was very clean. AC worked GREAT

Staff was super polite and helpful upon checking and check out. Breakfast attendant was so sweet and welcoming. Breakfast had a variety of options and everything was fresh, hot and ready.

Hotel was nice . The casino has lots of machines but they don’t pay out.

I made this reservation as a package and when my outgoing flight was delayed. I contacted the hotel to alert them, and received a message from them which I show them when I arrived and was told that my room was given away. They then told me that they would not refund me either. And that was that. Stuck looking for a toeless at the last minute

While the room was clean and nice, the front desk person was not polite at all and just had a bad attitude. I don’t have super high expectations but being in the front, you’d expect basic customer service skills. The room didn’t have any robes / slippers which was kind of disappointing also. They would really benefit from adding full body mirror as well. The room was spacious and the bed was comfortable, I also liked the AC and how you could adjust if needed. My husband and mother in law went down to the casino and had a great time, they liked how you could just walk down and it was connected to the hotel. Overall, it was a good stay but there’s definitely room for improvement.

everything was great

Solid experience, friendly staff

Only place to stay in BTR.