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Wickes Vacation Packages

Our room was very clean! We had service to our room every day. The breakfast was adequate nothing fancy but definitely fit the bill for the price. I would recommend this to anyone going to the crater diamond park. It was close and convenient. It’s a very small town, but it has a couple decent restaurants. I would recommend it to anybody.

Experience was horrible. Arrived to check in late night as informed to the hotel. After check in me and my husband go to Dennys next door to eat, when we return with our overnight bags, we go into the room and there were roaches. We decided to leave, they went to check the room to confirm what I said and the guy came back and shook his head at the receptionist and my $100 deposit was returned. The front dest said they would let the manager know about me getting a refund what I paid at initial check in, its been 5 days, I've called repeatedly and left emails and each time I call the person at the front desk says that they will let the manager know and one said that he probably will not refund my money. Just a horrible hotel and business in my opinion from my experience. Mind you we had to find another hotel at 1230 am.

Place was wonderful. Comfortable beds and host was receptive if needed. Defintely will be staying again in the near future. Thank you! :)

Asked for an extra pillow... refused. Never in my life have I even heard of a hotel refusing an extra pillow. The girl who checked me in was delightful and accomodating. But, sadly, it wasn't her when I needed the pillow.

Great stay and super nice staff

Room was good. Staff was helpful. Property is older. Good value