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I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Clean rooms, ease of close transportation, and lots of shopping right there.

The rooms were really good - I love the design. The church bells can be a little loud if you like to sleep with open windows. I didn’t mind it; after an active day in the mountains, I sleep like a rock. The breakfast was so so; we must be spoiled from other hotels before. Location is perfect to start your day trips and the staff was happy to help with that as well. We were able to walk to a little spot just 5min away to take a swim in the lake as well - very convenient.

Parking was right at the hotel. Large rooms with large balconies that gave us a great view of the valley. Staff was very attentive, even had room service. There were two fans we could use as there was no a/c. Unfortunately our neighbors sat on their balcony laughing a drinking till at least midnight so we couldn’t keep our windows open. The room was a bit too warm. Everything was spotless and the breakfast had many different options. Very tasty. We would stay here agin in the future.

Absolutely spoilt! What a beautiful hotel, all the art work, amazing spa facilities and food was delicious! Thank you for an amazing stay Dolder Grand.

Really wonderful boutique hotel in the heart of Zürich. Room was clean and very comfortable, nice view over the Sihl river. Restaurant on property was well managed, service was great and the menu excellent.