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Wincanton Vacation Packages

A nice welcome from friendly staff, good food and drink, well placed for the town amenities, an enjoyable weekend.

The building was in a great location. a nice quiet square, just 5 minutes from the start of all the bars and restaurants. The room itself was nothing like the pictures. It was one small room only which contained the shower and the sink. there was no wardrobe or cupboard to put clothes and shoes. There was a single rail attached to a roof beam which had 6 clothes hangers. The most alarming problem, was the fact that there was no toilet. This was located on the landing which needed a separate key to open. This is not ideal when you wake up during the night and its dark and you need to locate the key before you can use the toilet. The room we was allocated, but looked nothing like the pictures, was located at the top of the building. Apparently, it was on the 3rd floor. But to get there, you had to walk up 5 small staircases, 55 steps in total. When we arrived, i did complain about the room and we was offered a different one in the basement, as long as we had used nothing in the room. Unfortunately in the 2 hours between sending my complaint and receiving the reply, we had unpacked and showered, rendering the room used. For the money we paid, the minimum you expect is an en-suite toilet.

Fantastic hotel, in the perfect location.

Sink was blocked with hair and plastic on arrival. Carpets/walls dirty and walls stained. Arm of sofa couch was broken. On street parking was excellent. Location really good for getting around the city. TV was too small for the room. Heating was excellent.

Lovely rooms, immediately clean, food lovely though the service was good it did not feel sincere. However the general stay was excellent and I would definitely stay again.

Perfect overnignt, great staff, great food quiet