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Wincanton Vacation Packages

The building was in a great location. a nice quiet square, just 5 minutes from the start of all the bars and restaurants. The room itself was nothing like the pictures. It was one small room only which contained the shower and the sink. there was no wardrobe or cupboard to put clothes and shoes. There was a single rail attached to a roof beam which had 6 clothes hangers. The most alarming problem, was the fact that there was no toilet. This was located on the landing which needed a separate key to open. This is not ideal when you wake up during the night and its dark and you need to locate the key before you can use the toilet. The room we was allocated, but looked nothing like the pictures, was located at the top of the building. Apparently, it was on the 3rd floor. But to get there, you had to walk up 5 small staircases, 55 steps in total. When we arrived, i did complain about the room and we was offered a different one in the basement, as long as we had used nothing in the room. Unfortunately in the 2 hours between sending my complaint and receiving the reply, we had unpacked and showered, rendering the room used. For the money we paid, the minimum you expect is an en-suite toilet.

Has she

Great little hotel but, as before, made by the friendly staff.

Super clean room, I received an unexpected upgrade and it really was superb. Kitchen very well fitted out with everything you might need. The location is excellent and the property manager amazing. Quick with replies and I didn’t feel like anything was too much trouble. The bed was so comfy and the pillows are the best I have ever slept on! The cleanliness throughout the property was fabulous. All in all a perfect 10/10 stay. Thank you

Place is convenient, comfortable and safe