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Clean room and staff were extremely helpful and accommodating.

The Chapter House is an absolutely charming Inn with a rich history and period elegance. Our experience began with some very attentive and inviting attention from Bill, who was the manager at check-in. He had already communicated that our room was ready and he immediately made us feel at home. He took us personally to our room, which was in the Carriage House and it was cozy and completely charming with a sumptuous King bed......great sleep! What is really charming about the Chapter House are the grounds, which include a large golf-green like lawn and patio deck with ample seating and places to relax. And lastly, a six-seater bar with great drink menu and nosh, and Bill bakes the most amazing chocolate croissants! Fabulous stay and we can't wait to go back!

The staff were super friendly and the homemade breakfast was so good.

The room was cozy, clean, and comfortable, and the breakfast each day was unique and delicious! Hosts are so friendly, helpful, and communicative! They felt like friends when we left! 10/10 recommend!!

I would not choose to stay here again. Very low quality in terms of the beds, linens, maintenance of the property. It seemed more like a party house than a retreat as advertised. The location is close to downtown Hyannis but misleading as it is not a cute cape cod house or location. Very industrious, no outside space, no dining space. Check in process was very challenging.

Super

The location was excellent, with everything within easy walking distance. Unfortunately, both pools were quite disappointing and not very inviting. The breakfast was also very poor; I wouldn't recommend paying for it. Overall, the location was the hotel's biggest advantage.

This is an older property - in arguably the best location in Hyannis. Excellent staff, very clean. The only reason we probably will not come back are the beds and pillows: they are so very uncomfortable, we all came back with back and neck pain after just 3 nights. Please replace those beds.