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I recently stayed at this hotel in Zurich and had a very pleasant experience overall. The location is fantastic—it is incredibly convenient and close to everything, including the bus station, local restaurants, and major attractions. The breakfast was delicious with a great variety, and the entire staff was wonderful, friendly, and very accommodating throughout my stay. However, I noticed two main issues that the hotel should address: 1. Bathroom Amenities: The shower gel is still supplied in tiny, single-use plastic bottles instead of the modern large wall pumps found in most hotels today. These little bottles make it difficult to get enough product, require housekeeping to restock them every single day, and create unnecessary plastic waste when trying to keep things clean and eco-friendly. Switching to refillable pumps would be a huge improvement. 2. Wi-Fi Issues: The internet completely failed during my last three days at the hotel. What made it frustrating was that the management and front desk staff had no idea why it happened or when it would be fixed. Reliable internet is essential, and the staff should be kept informed so they can update guests properly. Despite these minor setbacks, the great location and wonderful team still make this a highly recommendable place to stay in Zurich. I hope management takes this constructive feedback to heart!

Absolutely fabulous hotel and perfect location to enjoy the wonderful scenery - mountain hikes and swimming and activities on the lake. Duty manager so welcoming, helpful and friendly, advising us on walks on our arrival. Friendly restaurant staff and a great buffet breakfast to start the day with a much appreciated vegan selection. Lovely bakery on-site and covered walkway to the cable car opposite the hotel. Lovely spa area to relax after hiking, or to watch the rain from. Comfortable bed, fresh spring water, large balconies. No apparent air con, but nice just to have the window tilted open. Well served by buses

Nice clean rooms Spectacular view, shower was level entry, sprayer in shower was faulty but still got you wet. No TV in room, no air conditioning, but temps had cooled so leaving all the windows open worked. Nice breakfast

This is an older but very nice classic Swiss mountain hotel with great mountain views. In October pretty much everything was closed, no restaurants and you’re up on a winding road so it’s not so easy to drive to Interlaken even though it’s only 4 miles. The food offerings at the hotel were meager for dinner although the breakfast was very good. Room was fine with a balcony .

Staff was extremely helpful. The place was spotless and clean. The views were amazing. I have nothing negative to say - everything was great.

Cet hôtel est tout simplement merveilleux pour son emplacement et pour son ambiance feutrée et confortable. à notre arrivée nous avons été accueillis par Didi, l’aimable employée de la réception. Sa gentillesse fut remarquable à tout point de vue. La chambre est magnifiquement décorée, le lit était parfait. Le petit déjeuner est copieux, la belle musique et le confort du mobilier ajoutent à l’expérience de calme de cet hôtel. Le tramway 11 passe sur cette petite rue sans pour autant être un facteur sonore désagréable. Bien au contraire, il est facile d’y embarquer à seulement trois petits coins de rue. Le service est au petit soin pour sa clientèle. Nous avons eu léger problème avec le fer à repasser et en moins de 15 minutes, un employé de la réception est venu nous apporter un fer à repasser en parfait état et une planche à repasser plus longue que celle qui était dans notre chambre. Et tout ce service rehausser par de la gentillesse. À notre départ, Didi et Matti de la réception ce matin la, ont été d’une belle délicatesse et de gentillesse à notre égard. Nous recommandons cet hôtel sans hésitation.