Search Deals on

Zug Vacation Packages

We booked two lake-view rooms, which were considerably more expensive, but unfortunately they were simply not fit for purpose during the summer. The rooms became unbearably hot. On our first night, the temperature inside reached around 35°C, and the fan provided made virtually no difference. The staff had not thought to close the shutters during the day to prevent the rooms from heating up, and the first night was extremely uncomfortable. Because of the heat, we had no choice but to keep the windows open. However, there is a restaurant directly below the lake-view rooms, so we then had to deal with significant noise and constant cigarette smoke coming into our rooms. People were sitting outside smoking until around 11:30pm, despite the restaurant supposedly closing at 10pm. Even more frustratingly, some of the people smoking outside later in the evening appeared to be the restaurant's own waiters after finishing their shifts. I raised these issues with reception, but unfortunately there seemed to be very little concern or attempt to resolve the situation. Cleanliness was also disappointing. There were cobwebs all over the ceilings, which is simply not what you expect given the price of the rooms. The location itself is excellent and the lake view is lovely, but that doesn't compensate for rooms that become unbearably hot, the inability to open the windows without breathing in cigarette smoke, the late-night noise, and poor cleanliness. Would not recommend!AVOID!

Clean and renovated, rooms comfortable. Right beside a church,the bells ring every half hours. Location on the water beautiful

Amazing for a remote get-away on the lake relatively close to Zurich; terrible for business trips that require a stable internet connection. Cons: - WiFi is HORRIBLE (could barely load basic websites), not suitable for business trips - Rooms are small and underequipped: small LCD TV, no fridge/minibar, no international/EU wall plugs - "Lake View" rooms are mostly blocked by tall trees; not worth the premium price - Breakfast was underwhelming, especially considering the highly rated restaurant Pros: - Fantastic location: very quiet, directly next to Lake Zurich (100m to the water), great views from the restaurant and the front of the building - Plenty of free parking - Very friendly staff

The bed i n my room is old, I can feel laying on spring, although they later put a topper on it. I was not able to get good sleep , because I cant sleep when its hot. The AC is not central and barely working, its more like a fan. I told the lady at the front dest, she said she will send someone to look at it but never did. I also did not appreciate the defensiveness when I complained about the bed, phone not working and AC is not working, The lady made a statement "no one has complained before." That was a tad rude. Restaurant staff are very friendly and helpful. Food is decent.