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Algoma Vacation Packages

The refrigerator and ac units were making loud noises could not sleep. Notified the staff but don’t know if it was checked or not. Swimming pool and hot tub were nice though.

Brand new hotel that was able to accommodate us with a last minute change of plans. Friendly staff. Complimentary breakfast every morning. Great view of the river and fall colored trees in the distance. Overall great experience.

Very clean and modern hotel. All of the staff were extremely nice and helpful. Will definitely be back!

The property is under rennovation and it's apparent that it needs it. The room was very cold and the thermostadt would not provide heat. When I tried to call the front desk the phone in the room did not work. I looked up the phone number on the internet, and called on my cell phone. They advised that it was "changing seasons" and the heat had not yet been turned on. They offered to send up a portable room heater. When it arrived I asked how it worked. I was told only "the red button is heat and the blue button is fan". When we plugged it in an tried to set the temperature, it was not intuitive as to what the four button pictures were for. It took lots of fiddling with buttons, waiting to see if it was producing heat, and trying again and again. Finally we did get moderate heat. Frustrating to say the least. A small complaint - but trying to be helpful here - was that the paper coffee cups are very thin and you can't easily put on the top cover without crushing the entire cup of hot coffee. Luckily I tried it over the sink. On the plus side and the highlight of our stay was Jenny in the bar where we had breakfast. She is a real asset to your hotel! Wonderful personality, Fun. Very helpful. Whatever you pay her - it's not enough!

Convenient location and friendly staff