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The staff was very helpful and it was a very good stay

Despite stating on their website that emotional support animals would be considered as welcomed to guests free of charge, when I arrived at the location, I was told no cats. They said any other type of emotional support animal would be allowed, including fish, guinea pigs rabbits but not cats. I had already paid and did not get a refund because on their website. It also says that there will be no refunds if the reservation is changed in anyway. I had written on my reservation that I had an emotional support animal that was a cat and before arriving to the location nobody called and told me this was not acceptable. I am very disappointed as I am homeless and spent every single penny. I had to be in this location during the Fourth of July weekend so that I would not be sleeping in my car with people all around. I will never ever book a stay at this location again.

Not good for handicap people no handrail. Toilet very low to the floor.

The room was clean but it could use some upgrades. The none of the shampoo or conditioner body wash lotion were in the room so when I asked at the desk I was told it was a charge which seems weird. That's the first time I've ever stayed at a hotel but said there was a charge for that stuff