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Clean

I stay at Hyatt brands and this one blew me away! My room was brand new and super spacious. The hotel in general was clean, modern, and well-maintained. The staff was friendly, professional, and welcoming from check-in to check-out. Breakfast was also a plus with a nice variety! I will be back.

The pictures online through Expedia, did not accurately describe the condition of the property. The hotel was severely outdated, in need of repairs at every turn, ceiling tiles hanging from the ceiling or with pieces missing from them, hair from the previous guest all over our bathroom floor, when we asked for a couple extra pillows and blankets we were told they had “none left.” Noises from all throughout the hotel can be heard constantly inside the rooms, the cleaning staff began steam cleaning, and vacuuming LOUDLY at 8am on a Saturday morning, for two hours straight, banging against our room door. It was absurd. There are also no locks or secure doors leading into the hotel hallways, from the various side entrances. The doors leading into the hotel hallways either had damage to the lock and were propped open, or had no lock/hotel key required access. We would not recommend this hotel.