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The overall experience was good however it was negatively impacted by the inaccessibility of their main amenity; the restaurant on the premises. On Thursday 7.16.25 the restaurant was closed 2.5 hrs early due to a private event and the hotel failed to adequately inform it's guests. I explicitly stayed at the Hotel due to a medical condition that was being impacted by the extreme weather (smoky conditions), and, the onsite restaurant was a medical necessity. Apparently there is an internal communication issue between the restaurant and Hotel since I was informed that this happens routinely.

Location is excellent for theater and restaurants. The breakfast was excellent with a variety for everyone but there is a charge $25. The room was clean and well appointed but the fire alarms with continuous announcements went on from 12 AM to after 1 AM. The staff are friendly and helpful.

The staff was helpful and accommodating. There were some maintenance issues with our room, but after talking with the manager everything was fixed and taken care of to our satisfaction. The location is excellent for access to the subway, Central Park, and a lot of sights and restaurants.