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We stay at the Cluanie Inn quite often as it is a handy stop off before taking the ferry to the Western Isles. It is always excellent. Really friendly and helpful staff, a good menu, especially the Indian food and the rooms are beautifully maintained and a good size, which is great if you have a big Labrador. Midge the Labrador loves the Cluanie Inn. We have stayed at all of the Black Sheep hotels, and I can't speak highly enough of them.

It was a challenge to get in contact with the host to get checkin instructions. We had to place an international call as they claim they could not communicate via Hotels.com. Everyone else I dealt with could. Parking was ok once we got into the unit and got the parking permit. Great location as restaurants shopping and sight seeing were all walkable.

The hotel is situated in a beautiful area but you need to walk 15-20 minutes to the center of town. There is no bus service. The hotel is great for golfers but doesn’t offer many amenities to non- golfers. There is only one restaurant.

Check in requires an app which we were not made aware of booking via Expedia. If it were not for another guest letting us know I don’t know how we would have got in. Calls and messages to Mansley are still unanswered. Expedia and Mansley need to communicate better. Get the Mansley app before going! There is no help on site. Nice apartment with great location.