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Bellaire Vacation Packages

Facilities were as advertised and expected. Staff was friendly and helpful. We were put in a room facing the pool and asked if there was a room available across the hall facing the golf course. It was late when we checked in and unfortunately there were no rooms which were clean. However, the next morning, Cindy at the front desk had housekeeping clean a room for us right across the hall. Thank you for all your help, Cindy! The BIG negative of the room was the internet service, or lack of. Yes, you do have internet service. However, what is provided at no charge is so slow, it was basically useless. When trying to open emails, I thought I was back in the early days of AOL, using a modem. I eventually just gave up trying to read my emails and resorted to just using my phone to read any emails that required my attention. You could purchase faster internet for $8/day. However, I refused, out of principal, to pay an additional fee for "working" internet when internet service is advertised as being provided. Shanty Creek should be ashamed of themselves, and I will never stay at this unless this facility again unless the internet situation is resolved. I do not know what the internet situation is at the other Shanty Creek properties.

Property is old and our room needed updating. Shower was mediocre, and the faucet control was loose. Bathroom window sills needed cleaning, as did the carpeting in the room. I will not stay there again.

Very clean property. Staff is wonderful. Very good food at Bourbon 72

Very nice and cozy place to stay close to Torch Lake! Had a great front yard experience! Would definitely recommend A+++

The room was clean and the beds very nicely made. We estimated the bathroom, including shower, toilet & vanity to be about 4' x 8'. It was a very tight fit. There were no hook for hanging anything so we used the end of the curtain rods and what not. Our specific shower had a tile ledge/wall in it. The tile job leaned the wrong direction so the ledge filled with water from the leaking showerhead. Don't get me wrong, we would probably stay there again BUT I would bring command hooks or a drying rack for outside the room. Water got hot. Shower pressure was good. Again, it was very clean so no worries there.