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Disappointing Experience Despite a Beautiful Location I've stayed at Grand Beach Resort twice within the past three weeks, and unfortunately, both experiences were disappointing. During my first visit, my room key wasn't programmed to provide access to the building doors, a basic detail that should have been handled before check-in. My second visit brought issues with the breakfast process and poor customer service. Management has since explained their order-slip policy, but that doesn't change the confusion or how poorly the situation was handled by staff. The common areas were also disappointing. The sealed stairwells smelled strongly of fresh paint, with no signage warning guests about the painting or fumes. The second floor also had a strong marijuana odor. The beachfront location and views are beautiful, but guests should expect more than a nice view. Clean common areas, proper room access, a decent breakfast experience, and professional customer service should be basic expectations. Management acknowledged that the breakfast situation should have been handled more professionally. I appreciate the response, but I hope it leads to actual improvements. After two visits in such a short period, I expected much better. Unfortunately, the location alone isn't enough to make me want to return.