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Overall, it was three stars out of five. The room could've been cleaner; I tend to be very picky in this area. I could've pressed the issue, but our time spent in the room was very limited. The property is dated, could use some updating, but feasible. The staff were very courteous and there were no issues at all. The location is great because once parked, you can walk the entire downtown area without having to get out in traffic. If you're looking for a place just to lay your head and the rest of the time is spent on the move, not a bad place to stay.

stay was great. beds were comfy. breakfast was delicious. pool was great for the kids. carpets do need a deep clean ours in our room was pretty dirty and the walls could use a scrub. but besides that is was very clean, great stay, some staff were friendly, nice location to walk to downtown.

I wish there was a choice for this review that was above excellent. We loved everything about the Hotel Indigo. Will certainly return and tell all our friends about this new and exciting place to stay in Gatlinburg.

Everything was great. Blew my expectations out of the water. Breakfast was okay typical stuff. Ask for a first floor room. Elevator is terrible. Other than they everything was great will stay again.

So perfect. Three year old loved it.

We were very disappointed in the girl that checked us in. She was very unfriendly and dismissive. Our room was very damp and smelled extremely musty. The breakfast was ok. The best part was the cinnamon raisin toast. It is a very old place and is in need of a renovation. I would not stay here again, unless it was renovated and updated.