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Casa Grande Vacation Packages

I think the hotel location is wonderful, affordable and well maintained. I do believe that the customer service with some of the front desk is not welcoming. Especially the person that checked me in. I compared her to the others and there was a stark contrast. Her presence also changed the way the others behaved too (I had a 5 day stay). It seems she may be in a supervisory role. Great hotel, I would return. please provide customer service training to front desk staff. All other employees were wonderful.

Better coffee pots and clean dish towels daily

Nos hemos hospedado en este lugar ya por varios años nos encanta el lugar la comodidad cerca del río dormir con puertas abiertas y escuchar el sonido del río y el canto de las aves por la mañana! Me encanta. La limpieza un 7 de 10 me gustaría que fuera un 10 también. Pero aveces no lo puedes tener todo 😅

Our stay was very good. Staff was very helpful. Unfortunately pool was closed.

Everything was what I expected. Room wasn't ready, and I was suppose to get a call. When I called they said it was ready 2 hours ago, never got a call. Breakfast was cooked to order, very good.