Search Deals on

Fish Creek Vacation Packages

We loved the water park and the staff were kind but our room was filthy. I brought this to the attention of the staff and asked for a different room as the blinds were broken meaning we couldn’t even open them, the door handles were broken, there was visible mold in the bathroom, counters were still dirty and so were the carpets. They stated that wasn’t an option but offered to have the cleaning crew come while we swam. When we returned to our room hours later it still hadn’t been cleaned so I took it upon myself to clean what I could. At this point the manager offered to either come clean or to give us 100tokens for the arcade. We opted for the arcade tokens as it was already getting late and my kids were tired. I was disappointed with the room but the rest was fine. I do have pictures if needed.

Breakfast is normal. Hot tub is good.